Subscription
Eye comfort isn’t about finding one perfect product. It’s about doing the simple things regularly.
Subscriptions shouldn't feel like a trap
A lot of subscriptions are designed to lock you in. Ours is designed to support your routine.
You can:
- Skip an order if you’re stocked up
- Pause if life gets busy
- Cancel anytime
Stay in control of what arrives and when
Why subscribe
No surprises
We’ll email you 3 days before your order ships, so you can make changes, delay it, or skip a delivery — no surprises.
No need? No problem
Change, delay, skip, or cancel anytime — you’re in control, always.
No scary commitment
Cancel or update your subscription anytime online — no friction, no awkwardness.
Shop subscriptions
Contact Lens Supplies
Contact Lens Supplies
Dry Eye Products
Dry Eye Products
Contact Lenses
Contact Lenses
Frequently asked questions
Do I have to subscribe?
No. You can always buy as a one-time purchase. Subscriptions are for people who want consistency without reordering.
How do subscriptions work?
Select the subscription option on eligible products, choose your frequency, and check out as normal. Your order will automatically renew at that interval until you pause or cancel.
Can I skip, pause, or cancel?
Yes. You can manage everything anytime through your subscription portal in your account.
When will I be charged?
Your payment is processed when your subscription order is scheduled to be prepared for dispatch. We’ll send a reminder beforehand so you can make changes.
Can I change products or delivery frequency later?
Yes. If your routine changes, you can update your products and delivery timing.
What if I need to cancel an order that’s already processing?
If an order hasn’t been dispatched yet, contact us as soon as possible and we’ll do our best to help.
Can I return subscription items?
For hygiene and safety reasons, returns are typically only accepted for products that are new, unused, and unopened (unless defective or required under Australian Consumer Law). Please see our Refund Policy for full details.
I’m not sure what I need — what should I do?
Reach out. Dry eye isn’t one-size-fits-all, and small tweaks can make a big difference. We’ll help you keep it simple and sensible.
We're here when you need help
If you’re unsure what to choose, we’ll help you narrow it down – based on your routine, your symptoms, and what you’ve already tried.